FAQs

1. Why would silk be the best gift to your wife/gf? 
A silk garment is a fashion workhorse! Sleeping in silk sheets, pillowcases, and silk sleepwear will reduce night-time sneezing and ease allergic skin issues. The softness, smoothness, and 100% natural-ness of silk can be a sleep-saver to those with sensitive skin. 

If you want to give something that is timeless, feminine, and will be treasured for years to come, then silk is the way to go! Our collection comes with a wide variety of patterns and colors, made to suit many preferences, hitting the right notes from the classic to the modern romantic. 

2. How to Order?
  1. Add some item(s) into your Shopping Cart. Select the size, color or quantity if necessary.
  2. Click the View Cart button to review the item(s) selected and click "Check Out" if you are ready to place the order.
  3. Input your customer information, shipping and billing information then click continue to shipping method.
  4. Verify the information then choose and select your preferred payment method then click continue to payment. Once done, please don’t forget to send us the copy of your proof of payment thru online bank transfer for verification purposes. 
3. What are the modes of payment? 
Upon checkout, you can decide on different payment options - online fund transfer via Paypal, Bank Deposit or Online Transfer thru BPI, BDO, Security Bank, Paymongo Gcash & Credit / Debit Card or Billease Buy Now, Pay Later. 

Where do I send the proof of payment?
Please send the copy of proof of payment to hello@pershellacollection.com or to our Facebook Messenger / Viber +639081228248 if you chose Bank or Online Transfer. 

4. Where does the Pershella Collection deliver?
We ship nationwide! 
  

5. Do you have free shipping? 

Yes we do! We offer free shipping for order over PHP 2,999.00 within NCR and PHP 3,999.00 outside NCR. Fore more info, please check our shipping policy. 

6. Where are your products from? 
Our products are imported from other countries. 

7. Do you have cash on delivery (COD)? 
Yes, our courier partners for COD are Lalamove and LBC. 

For Lalamove, there’s an additional purchase fee of PHP 50 and the max abono is up to PHP 2K only. 

For LBC, the max COD amount is up to PHP 3K only. 

8. How can I get the 10% OFF for my first order? 
There will be a pop-up message on the home page. Upon subscribing on our newsletter, please use the discount code HELLOPERSHELLA when checking out. 
  • No minimum order required
  • One use per customer
9. Can we purchase gift box? 
Yes, you can. Add PHP 150 for the white box and PHP 200 for the yellow box. For orders 1500 and above, we provide free box. 

10. Can we personally pick up the items at your place or can we just book our own courier to pick up the items?
Yes, you can. Please send us a message so we discuss the process.